Dispatch & Delivery
All GoLady orders are dispatched from our Sydney or Melbourne warehouse and sent with tracking. You’ll receive a confirmation email with your tracking number as soon as your order ships.
Please allow 4–14 business days for delivery, depending on your location. Estimates of delivery timeframes may differ during holiday periods and peak sale events.
If your order is delayed beyond this timeframe for any reason, we’ll contact you with an explanation.
Shipping Rates
| Delivery option | Cost |
|---|---|
| Standard (orders $89 AUD and over) | FREE |
| Standard (orders under $89 AUD) | $12 |
All prices are in Australian Dollars (AUD).
P.O. Boxes
Please note that GoLady may not deliver to P.O. Boxes, as most of our deliveries require a signature upon delivery.
Signature on Delivery
As we specialise in jewellery, a signature is generally required on delivery. If you ask the courier to leave your parcel in a safe place, GoLady cannot accept responsibility for lost or stolen deliveries.
Tracking Your Order
Your shipping confirmation email includes a tracking number. If you don’t see it, please check your spam or junk folder, and add [support@golady.com.au] to your contacts.
Changes & Cancellations
Contact us as soon as possible with your order number and we’ll do our best to stop processing. Once an order has shipped, we’re unable to change or cancel it — but you’re welcome to use our returns policy instead.
GoLady reserves the right to cancel any order that appears fraudulent.